Terms & Conditions

1. Introduction

1.1 Doo Prime Limited(also as “Doo Prime”, “We”, “Our”, “us”) is a private limited company, registered in March 2018 in Cayman Islands with its registered office address at the Office of Sertus Incorporations (Cayman) Limited, Sertus Chambers, Governors Square, Suite #5-204, 23 Lime Tree Bay Avenue, P.O. Box 2547, Grand Cayman, KY1-1104, Cayman Islands, aiming at providing one-stop solutions for institutions and retail brokers across the global foreign exchange, commodities, crypto-currency and futures markets.

1.2 This Terms and Conditions is comprised of several documents as amended by us from time to time according to your selected products or services and shall exert equal legal effects with the Terms and Conditions and govern the use of your chosen products and services in any other situations without consent.

1.3 For your benefit and protection, please ensure that you take sufficient time to read the Terms and Conditions as well as any other additional documentation and information available to you, including but not limited via our Website,emails or brochures prior to your business with us. You should contact us for any further clarification or seek independent professional advice if necessary. By accepting the above clauses, you enter into a legally binding Terms and Conditions with us and you acknowledge that you have read and understood the Terms and Conditions with additional documentation.

2. Our Products and Services

We serve one-stop financial IT solution services for our clients who intend to establish its own trading systems with different customized types of IT products and services.

2.1 Our products and services mainly include CRM System, Social Trading System, Cloud Servers, MT4/MT5 White Label Solutions, MT4/MT5 Hosting and Managed Services, Website Structuring and Designing etc., committing to provide clients with quality, comprehensive and diversified IT solutions.

2.2 Doo Prime as well as has built up an experienced technical research and development team to program applicable customized products based on owned licensed software and as professional back-up supporters to settle all IT problems and to optimize the user experience.

2.3 With different business purposes, clients may adopt various products and services, to identify the details of your use of our products and services with your consent and cooperation, please refer to the Appendixes attached the Terms and Conditions if there is any.

3. Rights and Obligations of Clients

3.1 You reserve the full rights to protect your business data, including but not limited to the personal information of your customers, transaction details of your customers, or any finance data involved in your operations.

3.2 You reserve the right for compensation from Doo Prime for any losses caused by Doo Prime. The compensation details shall be different case by case and the amounts shall not be exceeded to your payments.

3.3 You shall admit any information in this Terms and Conditions as business confidentiality and you are required not to disclose to any third parties in any case without our mutual consent.

3.4 You understand that in intentional or unintentional causes you are not allowed to permit or authorize to modify our products or services, or translate into other languages, or reverse decryption, de-compilation or disassembling of our products and services including but not limited to any component or any part thereof.

3.5 You acknowledge and agree that Doo Prime has the right to use the name, logo, trademark, brand or any other symbolized products of your company only for marketing and promotion purposes.

3.6 You shall be responsible for all costs incurred by the use of the Internet as a result of your use of the product and services for products and services that may require the Internet for normal operation.

3.7 You shall bear all responsibility to carry all costs for any losses caused by Internet problems, including but not limited to unstable internet, server breakdown, and hackers attack, by your use of our products or services.

3.8 You understand that our products and services may be incorporated into, and may incorporate itself, into software and other technology owned or controlled by third parties. The use of any such third-party software or technology incorporated into our products and services shall also adapt to this Terms and Conditions.

3.9 When you consent to use third-party products or services, you will be subject to its terms and licenses if applicable and you agree to comply with such provider’s terms of products and services and that the third-party provider is solely responsible for delivery of its services to you and your use of them.

3.10 You acknowledge and agree that all intellectual property rights of all our products and services provided to you including but not limited to software, website, online references, promotion documents, product brochures are and shall remain the exclusive property of Doo Prime.

3.11 You understand that you shall not be allowed to possess the proprietorship of any product or services provided by Doo Prime, hereby not conducting any business activities by misappropriating the proprietorship of the according to software or systems without our mutual consent, which shall be strictly forbidden.

3.12 You understand that you shall not be allowed to sell, assign, rent, lease, distribute, export, import, or otherwise grant rights to use our product or services or any part thereof to a third party for any purposes without our mutual consent.

3.13 You are not allowed to have any right to enhance or update any version or guarantee the continuous availability of our product or services in any cases for any purposes.

3.14 You are only entitled to the limited use of the licensed products and services that are granted to you clearly in this Terms and Conditions and the Appendixes; and You shall not take any action to jeopardize, limit or interfere with the intellectual property rights in any cases for any purposes.

3.15 You acknowledge and agree that any unauthorized use of the intellectual property rights shall be regarded as a breach of this Terms and Conditions, as well as a breach of the international intellectual property laws and regulations, including without limitation copyright laws and trademark laws.

3.16 You acknowledge that all intellectual property rights in and to any third-party contents including but not limited to software, website, online references, promotion documents and products brochures that is not included in our products and services but may be accessed through use of our products and services, shall be credited to the respective content providers and may be protected by applicable copyright or other intellectual property laws and regulations. This clause survives the termination of this Terms and Conditions.

3.17 You agree to maintain the value and reputation of Doo Prime, including but not limited to our products and services, our brand or names.

3.18 You shall not reserve the rights to use promotional documents of Doo Prime for commercial purposes without mutual consent, including but not limited to our trademarks and logos. This clause survives the termination of this Terms and Conditions.

3.19 You shall not use our products and services in any third-party products that as we investigate and regard it as actually or potentially fraudulence or inappropriateness or breach the provisions of this Terms and Conditions or the Appendixes.

3.20 You understand that our products and services that you use may utilize resources of your applicable devices that you are utilizing, including but not limited to CPU, memory and network connectivity for the limited purpose of providing the functionality of our products and services and establishing a connection with us. Doo Prime will exert our full and reasonable efforts to protect the privacy and integrity of your computer resources and data. However, you acknowledge and agree that Doo Prime shall not give any warranties in this respect.

3.21 You acknowledge and agree that Doo Prime has no obligation to make available to you any subsequent versions of our products and services.

3.22 You agree that all products and services that you consent to use in the Terms and Conditions and Appendixes shall be provided in compliance with all applicable laws and regulations and you have full responsibility to bear any losses that may occur due to your breach of the according to laws and regulations.

3.23You may use our products and services in any country, in accordance with the terms and conditions of this Terms and Conditions. Nevertheless, you shall confirm all your business activities combined with our products and services are of full compliance in local laws and regulations. You shall fully bear the responsibility for any losses caused by your misuse of our products and services.

3.24 You hereby specifically acknowledge that your rights to use our products and services are strictly subject to full compliance with this Terms and Conditions and the Appendixes, and any breach of this Terms and Conditions or any applicable Appendixes shall give rise to automatic right of termination by Doo Prime and the prohibition to use the Product.

3.25 You acknowledge and agree that by accepting this Terms and Conditions and the Appendixes and using our products and services, you do so on behalf of the Company and with the express authorization of business of the company that both you and the company shall be bound by this Terms and Conditions and the Appendixes in respect of the use of our products and services.

3.26 You represent and warrant that you have the authority to be on behalf of the Company. If you do not have such authority, then we shall terminate the Terms and Conditions without prior notice and you shall bear all losses of both parties it may induce.

3.27 You shall not remove or hide, modify, take over, reverse engineer, de-compile, decrypt, disassemble, compromise the integrity of the security system of the executable code of our products and services.

3.28 You shall not alter the user interface of our products and services without our mutual consent.

3.29 You shall comply with the requirements and specifications relating to the design, use, and presentation of our products and services in any cases.

3.30 You shall not distribute our products and services neither online nor offline through anyways including but not limited to websites and applications that Doo Prime regards as in any way similar to or infringe the intellectual property rights of us without mutual consent.

3.31 You agree that all your business used by or related to our offered products and services, shall be provided in compliance with the laws and regulations applicable in your region. For any losses caused by the respect of your business compliance with applicable laws and regulations, you should fully bear the responsibility.

3.32 You shall not use our products or services to create any applications or hardware device that sends unsolicited communications for any purposes even protected by applicable laws and regulations to any third parties.

3.33 Where you are in breach or we have reasonable grounds to believe you may be in breach of any term contained in the Terms and Conditions, we reserve the right to temporarily or terminate your usage, including but not limited to the access authorities or take any other actions.

3.34 You shall not have the right in any intellectual property belonging to us, including but not limited to our products and services, websites, applications, systems, any data, information, documentation or creation, which shall be protected in accordance with the applicable rules.

3.35 You shall not cause or permit any action to be caused which might endanger or damage any intellectual property belonging to us.

3.36 You understand that you shall not copy, reproduce, duplicate, translate, assume ownership or otherwise of any right belonging to us.

3.37 You understand that in order to provide you with our products and services, we may enter into Terms and Conditions with external service providers for any activity or operation we may conduct. We shall do so in accordance with the applicable laws and regulations.

3.38 Any communication sent to you by Doo Prime is intended to be received by you only. You are therefore responsible for keeping any information we send to you privately and confidential.

4. Rights and Obligations of Doo Prime

4.1 We may revise, modify, cease to provide or require you to immediately cease using the products and services, which may result in loss of compatibility, access to functionalities of our products and services, networks, systems, websites, servers, tools, information and databases, or other commercial activities related thereto, from time to time. We shall exert our efforts to deliver applicable notices if time permits but shall not guarantee and bear no responsibility for any losses inevitable.

4.2 We shall not refund your deposit or paid service charge without mutual consent except certain cases; for details, you could refer to our independent “Refund Policy”.

4.3 Doo Prime shall have no obligation whatsoever to support or maintain any such third-party products or services, nor will Doo Prime have any liability, regardless of the nature of the claim or the nature of the claimed or alleged damages, including, without limitation, direct, indirect, incidental, consequential or punitive damages, for any claim arising from or related to the use or distribution of the third-party products and services.

4.4 Doo Prime shall disclaim any representations and warranties, express, implied or statutory with respect to any such third-party products and services, including but not limited to any warranties of merchantability, compatibility for a particular purpose, system integration and data accuracy.

4.5 Where information we provide to you via including but not limited to our products and services, with any links to other websites or resources from third parties, these links are only for information. We have no control over the content, quality or security of the information contained on those websites or resources, and therefore we bear no responsibility for any loss, including but not limited to financial loss, loss of opportunity or any kind of loss or responsibilities that may arise from your use.

4.6 We take reasonable care in trying to ensure that any information or content, including but not limited third-party information on our products and services, website, applications, e-mail communications from us is accurate and complete. However, some information may be provided “as is” and on an “if available” basis, which may not be clearly explained as expected, or we are not able to consider all the situations or conditions. Therefore, we shall not give any warranties or representations either expressed or implied, relating the said information; and we bear shall no responsibility for any loss, including but not limited to financial loss, loss of opportunity or any kind of loss or responsibilities that may arise from your use.

4.7 Doo Prime retains all intellectual property rights of our products and services in and to software and systems and any derivative works thereto created by or for Doo Prime. This clause survives the termination of this Terms and Conditions.

4.8 Doo Prime reserves the right to add additional features or functions, or to provide programming fixes, updates and upgrades, to our products and services. We shall exert our efforts to deliver applicable notices if time permits but shall not guarantee and bear no responsibility for any losses inevitable.

4.9 Doo Prime also reserves the right to amend the product specifications and conditions, as available from our Website from time to time when we deem it necessary. You shall ensure to remain updated with regards to our product specifications and conditions, as well as any other information which may be of your interest, and you shall take all necessary actions to safeguard your interest where you believe you may be affected in any way by any such amendments. You understand that you will continue to be bound by the Terms and Conditions in the events of any these amendments taken place. However,nothing in this clause shall affect your right to terminate the Terms and Conditions, without any penalty whatsoever, subject to any existing obligations.

4.10 We shall enter into instructions with you and conclude them in good faith. Within the Terms and Conditions, when issues occur, we shall perform our duties to solve it with your cooperation in line with following priorities and processing time,

4.11 We reserve the right to reverse any instruction which we deem to be contrary to your interest or ours or we deem it as a breach of applicable compliance laws and regulations, for any reason that may cause unpredictable potential losses including but not limited to financial loss, loss of opportunity or any kind of loss or responsibilities.

4.12 We will communicate with you about any notice, instruction, request or any other communication via your registered e-mail, the Facilities, telephone or writing forms via post to Doo Prime registered address. All our official contact details are available on our Website. Any communication from you to us shall be deemed effective upon the reception by us. You shall ensure that you have read all communications we may send you from time to time, via any approved communication methods.

4.13 We may communicate with you from time to time, and in accordance with the applicable rules on client communications, related to any business, marketing or promotional reasons.

4.14 We may record all communications between you and us in forms of including but not limited to telephone calls, emails, faxes, online chatting messages, mobile messages, notice letters for quality monitoring, training, regulatory and compliance purposes. We shall reserve the right to use these records where we deem it necessary, including, but not limited to dispute resolution situations.

4.15 We may provide copies of such recordings to regulatory authorities or judiciaries upon their legitimate request in order to comply with our regulatory and compliance obligations without your consent.

4.16 We shall take all reasonable and necessary steps to ensure compliance with the applicable rules. Therefore, you agree to be bound by any decision we may make in order to comply with any rule, regulation or obligation of us.

4.17 Subject to the terms and conditions of this Terms and Conditions, Doo Prime hereby shall reserve the right of final decision on the interpretation of the Terms and Conditions and the Appendixes herein.

5. Quotation and Payments

5.1 For any price information and clauses related to your selected products and services, you should conform to the Appendixes which shall elaborate the price details.

5.2 We shall send you payment notice with amounts and information in written. It is your responsibility to complete the payments before the due date. Payment details shall be varied from different products and services. For more details, you shall refer and conform to the Appendixes.

6. Conflicts of Interest

6.1 Conflicts of interest may arise when our interests compete or interfere or appear to compete or interfere with your interests under the Terms and Conditions. You understand and agree that where such conflicts arise, we will make our best to mitigate them.

6.2 We shall take all reasonable steps to identify and manage any potential or actual conflicts of interest under applicable laws and regulations between:
a) Us and any affiliated entity or the third party;
b) Us and you;
c) You and any other client, including but not limited to the introducing broker and agents

7. Data Collection and Privacy Protection

7.1 By entering into the Terms and Conditions, you consent us to store and process the data you provided us upon your registration and transactions, which may be considered sensitive.

7.2You have the right to withdraw your consent at any time by notifying us in writing. However, as we may not be able to provide you with our services should you choose to do so, we reserve the right to refuse to enter into, or terminate the Terms and Conditions.

7.3 We will not disclose or share any of your information to third parties without your consent, except in the event we are required to do so by regulatory authorities or judiciaries upon their legitimate request; or to enable us to provide you with our services as well as to improve these from time to time. The latter includes but is not limited to marketing companies, business partners, IT service providers and other financial institutions such as payment services providers and banks. However, we will take all reasonable and secured steps to do the above.

7.4 We will take all reasonable steps to keep your personal data safe, but you shall understand information transmission via the internet or other networks is not always completely secure. Therefore, we bear no responsibility for any data leakage due to the reasons including but not limited to commercial espionage, criminal activities, hacker activities, or upon requests from legitimate regulatory authorities.

7.5 Except products or services of Doo Prime from our websites, as well as the individual functions or services, we may collect information about you.

7.6 We may collect non-personal information about your use of products and services, including but not limited to visit on our websites or use of additional services, including pages you have viewed, links you have clicked, as well as other actions related to your use of our products or services. We may also collect certain technical information about your log-in devices or PC, including but not limited to your IP address, the type and model of your device,the user-defined device name, the type and version of the operating system,about your time zone and geo-location, as well as device language and localization information.

7.7 We use personal and non-personal information provided to us electronically via our products and services or websites or applications to, including but not limited to, register users, administer and improve our applications and associated services, to analyse the application use statistics and policy, as well as for other purposes approved by you separately in additional agreements or Appendixes accepted by you.

7.8 We also use your personal information to communicate with you in other ways. For example, if you contact us via our systems, we may use your personal information to respond. This information is also used for statistical analysis to tailor content to usage patterns.

7.9 We may combine personal information we collect from you with personal information provided by other users, in a non-identifiable format, thus creating aggregate data. We plan to analyse aggregate data mainly to identify group trends. We do not link aggregate user data with personal information and aggregate data can therefore not be used to contact or identify you. We will use user names instead of actual names when creating and analysing aggregate data. For statistical purposes and tracking group trends, anonymous aggregate data may be shared with other companies with which we have relationships.

7.10 Personal and confidential data processing in our company is carried out on a legal and fair basis and is limited to the achievement of specific, pre-defined and legitimate objectives.

7.11 In order to ensure the security of personal data during processing, we take the necessary organizational and technical measures to protect such personal data against unauthorized or accidental access, destruction, modification, blocking, copying, provision, distribution, as well as other unlawful acts regarding personal data. Nonetheless, we cannot guarantee that misuse of your personal information by infringers will not occur.

7.12 You understand that we are required to keep all records of your data and dealings with us for as long as necessary under the laws and regulations.

8. Exemption Clauses

8.1 You understand that you will not reserve the right of compensation and that we will bear no responsibility as a result of including but not limited to,
a) Negligence, fraud, breach of the Terms and Conditions, or the laws and regulations or any other act or omission by you;
b) Unavailability of the Facilities or any other system, unless this is due to wrongdoing by us;
c) Where you are unable to access the Facilities or any other system, or any delay you may suffer when attempting to contact our Customer Service Department or supporting staff, unless this is due to wrongdoing by us.

8.2 We shall take reasonable steps to ensure compliance with any applicable laws and regulations, including but not limited to where we may fail to execute any instruction from you or your authorized representatives which may result in us breaching the applicable laws and regulations.

8.3 Any other event or circumstance which is outside our control on which you could refer to the clauses of “Force Majeure”.

8.4 Except in the event of negligence or fraud by us, we shall bear no responsibility for any loss as a result of any acts or omissions, whether carried out by you or by a third party on your behalf, in relation to your transactions with us.

8.5 Commonly neither party shall be liable for any loss which may arise resulted by unforeseeable events at the time when the Terms and Conditions was made effective, nor shall any party be liable for any loss that were not caused by any breach of the terms contained herein.

8.6 Where we outsource any services to third parties, you understand that we are unable to control any activities conducted by third parties nonetheless. Therefore, we shall not be liable for any loss that you may suffer resulted by acts or omissions from the third parties; however, we shall endeavour to minimize any loss that you may suffer resulted by an actor omission of the third parties, unless this is due to wrongdoing by us.

8.7 We shall not be liable for any failure to access the Facilities. We are not responsible for any delays, delivery failures, or any loss or damage resulted from the transmission of information over any network, including but not limited to the internet stability.

9. Indemnity Clauses

9.1 You shall indemnify us on demand against all liabilities, costs, expenses, damages including reputational and losses including but not limited to any direct, indirect or consequential losses, and all interest, penalties and professional costs including but not limited to consulting costs, legal fees, administrative costs and expenses calculated on a full indemnity basis, including but not limited to travel and accommodation expenses incurred by us as a result of:
a) Your breach of the Terms and Conditions;
b) The clauses by you of any false or misleading information to us; and/or
c) The enforcement of the Terms and Conditions.
d) In general, indemnity means a sum of or a part of the money paid as compensation for suffered losses.

10. Force Majeure

11. Amendments

12. Fraud and Inauthenticity

13. Cancellation and Termination

14. Governing Law

15. Acknowledgment

16. General Provisions

17. Language